Privacy Policy

A legal disclaimer

This Privacy Policy describes how Lushora ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our e-commerce store.

1. Personal Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This may include:

• Contact Information: Name, billing address, shipping address, email address, and phone number.

• Payment Information: Payment card details (processed securely by our payment processor and not stored by us) and billing information.

• Order Information: Details of the products purchased.

• Communication: Any information you provide in correspondence with us.

We also automatically collect certain information when you access or browse our store:

• Device and Usage Information: IP address, browser type, operating system, pages viewed, time spent on the site, and referring website addresses (via cookies and tracking technologies).

2. How We Use Your Personal Information

We use your information for the following purposes:

• Fulfillment: To process your orders, process payments, prepare shipments, and facilitate returns.

• Communication: To send order confirmations, shipping updates, and respond to your inquiries.

• Marketing (Optional): To send you promotional materials and special offers, where you have opted in.

• Improvement: To analyze website usage and trends to improve the quality of our products and services.